We are proud members of Sustainable Salons.

A $4 green fee is added to each visit to support recycling and sustainable practises in-salon.

Yes. All new client bookings require a 50% deposit to secure your appointment.

If you’re a long-time BoBlonde client with a card saved on file, you won’t usually need a deposit.
However, deposits may be required if there is a history of late cancellations or no-shows

Deposit links are sent via text or email and must be paid within 48 hours.
If unpaid, the link will expire and your appointment will be automatically cancelled.

Yes! Appointments can be changed or cancelled with at least 24 hours’ notice via phone or email.

Cancellations or changes made within 24 hours will result in your deposit being forfeited.

Deposits are only refundable when sufficient notice (over 24 hours) is given.

No-shows will be charged 100% of the appointment cost.

If no card is on file:

• The amount will be added to your account

• Your profile will be restricted from booking online

• Outstanding balances must be paid before rebooking

If you are 15 minutes or more late, we may need to:

• Reschedule your appointment (deposit forfeited), or

• Adjust your service if time allows

Yes. Any outstanding cancellation or no-show fees must be paid before booking another appointment.

We’ve got you covered—just note:

• Adjustments must be requested within 2 weeks of your original appointment.

• Your stylist will contact you first to assess what’s needed.

We dont offer refunds however we do our absolute best at ensuring you love your hair.